FAQ Hub
Explore comprehensive answers about database licensing, download processes, and payment verification.
Payments & Billing
We support manual bank transfers, wire transfers, and regional payment apps. When you purchase, the bank details will be shown, allowing you to transfer and upload a transaction proof screenshot for verification.
Yes, we utilize a manual escrow system. Your payment is held securely in the bank account, and access to datasets is unlocked only when an administrator checks the transaction reference and receipt.
Subscriptions
No. All subscription licenses are fixed-term (e.g. 7 days, 30 days, 90 days, 180 days, 365 days). Once your license term ends, access to downloads simply expires. We never automatically bill your account.
Yes. You can purchase a longer term plan for the same category at any time. The new duration will be appended or run concurrently depending on your request to support.
File Downloads
Datasets are packaged into compressed ZIP files. Inside, you will find raw CSV files for spreadsheet software, SQL schema and insert statements for databases, and XLSX files for direct analysis.
No. During your active subscription period, you can download the category datasets and daily update packages as many times as you need from your dashboard.
Data Categories
We scan global domain registrars, DNS zones, and public business registries daily. The gathered logs are parsed, checked for syntax errors, validated against active mail servers, and structured into category blocks.
Domain-related feeds (Newly registered and Expired domains) are updated every 24 hours. B2B corporate lists are scrubbed and verified on a monthly cycle to maintain a high accuracy rating.
Refunds & Escrow
Because digital datasets are downloadable, we do not offer refunds once a ZIP file has been downloaded. However, if your payment was submitted but not yet verified, or you haven't initiated a download, you can contact sales for a full refund.
Customer Support
You can email our engineering staff at support@domaindata.io or submit a support ticket directly from your account dashboard.